Testimonials for Kristin Lally, Realtor

I really can’t say enough good things about Kristin! She is extremely kind and funny (I find the latter to be most important during what can be a stressful experience), and super knowledgeable and trustworthy. I was so impressed with the amount of market research she conducted both before and after our initial meeting. I was also impressed how her and Tim (they make a great team) market properties and leverage all available tools to sell homes. At the end of the day all this research and marketing paid off as I received multiple full-price and over ask offers; I was under contract the weekend my home went on the market! Kristin was a fierce advocate for me during the entire process of me selling my home, she was patient, and always responded to my calls, texts, and emails in a timely fashion. I found Kristin by way of a good friend and I can safely say I would recommend her to my friends and colleagues. If you’re in the market to buy or sell, you should definitely reach out to Kristin!
Robert P.
Kristin is amazing!! She was extremely patient and always answered all of our questions very thoroughly. We could 100% count on Kristin’s honest, professional opinion about every home we viewed. We never felt pressured or rushed, and we ended up in a home that we love! Thank you, Kristin!!
Katie G.
Kristin & Tim Lally helped me find, negotiate, & close on a new home - they did a wonderful job. They were very professional in keeping me posted of new listings and immediately responded to all of my questions & concerns. They were very patient, knowledgeable, and ethical. Probably most importantly, they're just nice people who never pressured me & always put MY needs above all else. It took about a year for us to find my perfect home, but they were at my side the entire time. I highly recommend them!
James C.
I highly recommend Kristin Lally! I truly cannot say enough great things about her. She was absolutely wonderful every step of our journey moving from out of state. Her caring nature made what is normally a stressful time much less stressful. In addition to that, she is incredibly patient, kind, professional, knowledgeable, and fun to be around! We consider ourselves so fortunate to have found her. She exceeded all of our expectations!
L. Walker
Between us and extended family we’ve worked with Kristin five times on both buying and selling. Most recently she helped my husband and I sell our home and played a critical role in helping us land a very favorable final sell price. She explained that although realtors don’t typically attend the appraisals, she likes to do so whenever she can. She educated the appraiser on our home and on the current market since there seemed to be some gaps in his knowledge. I think she ended up speaking to him on like four separate occasions because he kept reaching out with questions and to invite her to speak to other appraisers because he was so impressed with her. She’s knowledgeable, professional, and personable. Her and Tim really provide an air of calm to an otherwise stressful process. Our family turns to no one else.
Cheyenne A.
Kristin was an amazing agent to work with during the process of finding and purchasing our home. She has much experience and expertise with the market in the Louisville area. She was instrumental in helping us find a home at a quality deal and with consideration to the future resale value. She helped us with all aspects all the way through closing. Kristin communicates regularly, is very personable, knowledgeable and great to work with.
Emily W.
I’m so pleased that I chose Kristin and Tim Lally to help me sell my first home. From the very first meeting, they came prepared with custom pricing for my house, an analysis of comparable homes nearby, and had already drafted a game plan and timeline to get to market. They patiently and graciously answered my MANY questions and made me confident that I was in good hands. Kristin is a staging expert and ensured my home was looking its absolute best for photos and showings. When an unexpected morning storm came in before photo day and I was unable to get come home from work, Tim showed up with a leaf blower and cleared the leaves and sticks to make sure everything looked neat and tidy.

Our hard work paid off when we were able to secure multiple offers after only a couple days on the market. Kristin deftly explained the pros and cons of each offer as we negotiated and ultimately made a selection. Once we did, she and Tim booked and clearly communicated the dates and appointments during the escrow period to make sure we reached closing on schedule.

Overall, the entire process was a breeze. Kristin and Tim are professional, knowledgeable, and truly advocate for their clients. I’d recommend their services to anyone and wouldn’t dream of working with another realtor when the time comes to purchase my next home.
Noah S.
We used Kristin last year when we bought our house in Louisville - we were not easy buyers (military, out of town, plus I was deployed at the time and communicating from 8 time zones away). Kristin was amazing and made everything easy for us. Her view of the market was spot on, and she helped us jump on a great opportunity to get a beautiful house in Germantown that we loved.

We were getting ready to list our house for rent a few months ago, because we were moving yet again, but on a whim asked Kristin what she thought our house could sell for. She told us confidently she could sell it for well above what we paid for it a year ago, and she was right. What's more, she was dead right on every little thing that we needed to do (vs. the "it would be nice" stuff) to make our house stand out. She hit the staging and listing out of the park, and we got multiple offers and sold our house in 4 days.

But the best thing about Kristin is her attentiveness. Any question we had, any issue that came up, she was right on it and pressing to get us the information we needed. This was especially important because we had to do a substantial part of both transactions from a distance. She took care of all the little things and gave us tremendous peace of mind.

We can't recommend her highly enough.

Jimmy C.
Kristin and Tim were fantastic to work with! We purchased a new home that needed renovations before moving. During what turned out to be a year-long wait, Kristin checked in frequently and patiently with market updates and suggestions for preparing our house for sale. Always encouraging and instrumental in prioritizing our to-do list, she made us feel like her only clients, even though we know that was far from the case. Kristin and Tim staged our home and brought out the best in it, making a stressful situation so much easier. We highly recommend Team Lally!
Mike & Courtney M.
Kristin Lally became our new "best friend" during the process of our selling our home. We were in contact with her often and she responded quickly with information and resources that we needed to make our sale possible. She is kind, friendly and very knowledgeable.
Marilyn S.
We worked with Kristin Lally and, WOW, were we well-taken care of! She was with us every step of the way, fought for us to get the best deal possible, and never failed to stay in constant communication with us. Thanks in large part to her tireless efforts, we bought a house with more space and more yard for tens of thousands under our budget. If (and that's a big if) we ever move again, I won't trust anyone to sell this house except Kristin.
Gerry L.
Kristin Lally was wonderful throughout every step of the process. As a first time homebuyer, she was very informative and I felt very comfortable relying on her for advice. Both her and her husband, Tim were very attentive and made the entire process a breeze. I can’t thank them both enough for helping me find my dream home!
Sam M.
I recently sold my home with the help of Kristin. I asked a realtor from another city to help me find a realtor in Louisville. After doing some research she put me in contact with Kristin. I absolutely loved working with her! She was wonderful! I trusted her every step of the way. She was very good at explaining everything to me and always promptly got back to me if I had questions. She made very good suggestions on what we should do to prepare our home for the pictures and showings. It was all a very enjoyable experience from my first meeting with Kristin until the closing.
Ramonda K.
Kristin is an absolute, top-notch realtor to work with! We closed last month on our 3rd home in 11 years with Kristin. She has always been respectful, patient, detailed, and thoroughly enjoyable to work with. Even in the roughest market, she kept us on track and helped us find our dream home. Thank you, Kristin & team!
Terri H.
Kristin is the hardest working, most diligent, prompt and detail oriented realtor in the area. She figures out ways to get things done and does so quickly with little bother to her clients with a smile on her face. As busy professionals, she effortlessly shepherded us through two thorny real estate transactions and far exceeded our expectations. Recommend her without reservation!
Steve M.
Kristin sold our home five years ago. We remembered her calm persona and expert help during that time. When we decided to become homeowners again, we knew we would choose Kristin as our realtor. She continued to show excellence in every area. She understood what we wanted and gave appropriate advice. Definitely felt that she put us first. She communicates clearly with all parties and made the process seamless. Though we anticipate this being our last home purchase, we would not hesitate to select Kristin again as a seller or buying agent.
Carolyn W.
Kristin Lally is highly professional, knowledgeable, available, and kind! My husband and I sometimes work an inconvenient combination of hours, and she was always happy to work with our schedules. She really listened carefully to what we wanted and got to know us and our goals for a house really well. She gave great guidance about which houses were worth seeing, and she had important insight about deal-breaker details that we could easily have overlooked. The house that we ended up buying was actually one that she had spotted first and immediately booked a showing with, knowing that we would really love the spacious rooms, neighborhood, and big backyard.

Kristin and her husband went above and beyond to help us navigate the homebuying process. She met with contractors during the day to get estimates on repairs on our new house. Even after closing, she was willing to meet with an electrician who was only available when my husband and I were both working. I am so grateful to have found such a kind and generous realtor, and I would highly recommend her to future homeowners!
Hannah P.
So professional and did a great job!! Fourth time I've worked with Kristin and Tim and recommend them completely!
Jenny L.
Kristin and Tim Lally came to the rescue for our family at a very stressful time, while we were living in two states. They helped with a very fast listing of our beloved renovated home, and put together beautiful marketing in record time. They understood that while we had to make fast decisions, it was our home we were leaving and the care they gave it, and our valuables meant the world. Kristin was at every showing, and kept an eye on particular art and valuables, giving us peace of mind. She also kept booties, hand sanitizer and masks for all guests that came through. She gave us printed checklists which were GOLD. They kept us on track as we were moving out of state, and sending a child off to college, while split in two places. Not typical of my normal style, I needed the hand holding during that time, and she delivered. We had moved many times as a previous military family, and bought and sold several times, so this was not our first rodeo, but Kristin was on it at every turn. I regret only that we set off on our trip across country after closing and didn't get to visit and have coffee one more time!
Katherine H.
Kristin worked with us on a recent purchase of a condo in St. Mathews and she was fantastic providing careful guidance and counsel every step of the process including offering qualified recommendations of other third-parties valuable to us in the purchase process. I would absolutely use Kristin again on future property transactions.
Jerry H.
Kristin was wonderful! She went all over the city to help us find the perfect house. In this crazy market, it took longer than we had expected, but she was very patient with us. She was very knowledgeable and brought up things we didn’t always think about.
Stacy C.
Kristin and Tim are the best! Not only did they sell my home in record time with a nice profit, but they helped with details of my move. They were always dependable, professional, and responsive.
Susan H.
I can't say enough great things about my experience working with Kristin Lally. As a first time home buyer, we need support, guidance, and patience. Kristin supplied all that with responsiveness, humor, and honesty. She understood what we wanted and what our values were in a home and helped us find the home that was right for us. I will definitely work with Kristin again and recommend her to anyone I know who is looking to buy or sell a home.
Abby G.
Kristin made selling our home and building a new home as easy as possible! She is very experienced and knowledgeable in all aspects of selling a home. Kristin was very attentive to our needs and our concerns if we had any. If there was anything that we had questions about that she could not answer, she found the answer from someone who did know and responded to us in a timely manner. She was with us every step of the way in selling our house and building a new one. I highly recommend her and her team at RE/MAX Properties East.
Jamie B.
Kristin, thanks again for everything! I've already referred you to a friend who will be looking next year!
Kelly H.
I randomly met agent Kristin Lally on a Saturday when she was showing her client a property. Her client said that Kristin was the best. She began showing us properties that very afternoon. She is both helpful and professional. During the entire process she was a voice of calm and reason. Even after closing she assisted me with a detail. I agree with her client that Saturday afternoon in June...she’s the best.
Mike L.
Kristin Lally is a dream Realtor. I worked with her over the past two months and am so happy she was the one to guide my partner and I through the home-buying process. Kristin is comprehensive when it comes to details, quick when it comes to communication, and reliable about remembering what was most important to us. Being a first-time home-buyer, I was nervous about getting started. Especially since we were moving long-distance from the East Coast. We met Kristin over a video call after a recommendation from a friend, and our worries melted away. What impressed us early on was her approach. She wanted to make sure we were getting exactly what we wanted in a home — she was never pushy to try to make a quick closing. Our best interests always came first. One thing I learned was that an offer being accepted is just the beginning. This is where someone like Kristin shines. She checked in often throughout the inspection, appraisal, and final part of the loan process to make sure everything was on track for closing. She helped move things along several times and was generous with her time — we always felt like we were her only clients, even though we knew we weren't. That was especially helpful since we lived 10 hours away and were limited in how many trips we could make to Louisville. Beyond the lens of her work though, she's a remarkably kind and approachable person. We always felt comfortable asking questions and getting her opinion. I honestly don't have a single negative thing I could say. We closed on our house last week, and I couldn't imagine the process being any smoother. That's in large part because of Kristin. If you're looking for a Realtor you can count on, look no further.
Joseph D.
Kristin was absolutely terrific. She worked tirelessly to help us find the perfect home which included helping us navigate through issues on the first house we made an offer on when things came up in the inspection that were not disclosed.  She was patient, kind, knowledgeable, and always available when we needed her.  Can't recommend her enough.
Matt G.
Kristin is amazing! I originally met her after I fired my first agent. Of course, I was apprehensive because my first agent experience was so bad, but immediately Kristin put me to ease and made me feel like she was there to really help me find more than a house, but to find a perfect fit home! She sat down with me and for two hours we went through everything; we discussed wants, needs, desires, locations, styles, price ranges, interest rates... etc., the list is very long but all my questions and concerns were answered; essentially, I went through more information with Kristin and felt more satisfied in those two hours than I did with my other agent after four months! Not only that, but Kristin proved time and time again after that first initial meeting why she is such a fabulous agent! She showed me many homes, patiently answered all my questions (if she didn't know the answer... she'd find the answer), responded promptly to any type of correspondence, thorough, professional and friendly! Her husband Tim is also fabulous and they both work diligently together as a husband and wife team to help meet all your needs. I now have a home that I absolutely love and I owe it all to Kristin and Tim! They made this home buying experience great and I trust them explicitly!
Angelique K.
Listen to Kristin's advice; she knows what she's talking about. She literally sold my house in less than seven days!
Melissa B.
Kristin was fantastic and she walked us through every step of the selling process. She also got our condo HOA approval for FHA loans!
Jeanne W.
Kristin and Tim were a SUPER team to work with. Very kind and courteous during, what is always, a stressful time. They maximized the sale price for our existing home and helped us get in to see (and eventually buy) a highly sought after home in a hot market location. Almost 6 years later we are extremely happy with our home and thankful for the guidance the Lally team gave us. THANK YOU!
Anthony K.